Social Media and Digital Marketing Assistant

Key information about the role:

Community Management

• Maintain efficient processes to ensure channels are active and growing.

• Respond to all direct messages (DMs), comments, tags, and mentions.

  Content Scheduling

• Schedule all content in a timely and efficient manner.

• Ensure all scheduled content is posted at optimal times for community engagement.

  Content Sourcing

• Identify and secure community-generated and shareable content relevant to the brand.

• Obtain permissions to share content, organize and track it.

• Identify trending topics within the audience and share insights with brand creative leads.

• Support the rollout of social calendars and strategies.

  Channel Hygiene

• Maintain social media best practices to keep channels running smoothly and looking professional.

• Regularly review hashtags, following lists, grid post archiving, story highlights, and bio links.

  Technical Channel Expertise

• Stay updated on social media platform changes and insights.

• Share updates with designers to optimise strategies.

  Reporting and Visibility

• Deliver regular performance reports on channels and posts.

• Share reports internally and with clients.